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Pinnacle IT, Managed Services is a division of Pinnacle Telecom.

Managed Services Provider
based on Proactive IT Support



Pinnacle IT is an outsourced third-party company that manages and assumes the IT responsibility of a defined set of day-to-day management services to its customers.

Customer Strategy

Proactive Support


Identify and Resolve issues before they become problems, sometimes even before the customer realize they exist.

Dedicated Support

Onsite and Remote


Our remote support technology enables us to remotely access, diagnose, control and fix attended and unattended devices for quick resolutions.

Call for FREE Network Assessment.

Proactive Support

Proactive customer support is about identifying and resolving customer issues before they become problems.

On-Site and Remote Support

Our team of professionals utilizes industry leading time and ticket management tools to ensure efficient response to client requests.

Anti-Virus and Security Solutions

Keep your cloud environment out of harm's way with industry-leading antivirus technology

Rapid Response

We deploy our real-time system monitoring service so that we will instantly be alerted of any issues, often before you are.

Disaster Recovery

Our team of professionals utilizes industry leading time and ticket management tools to ensure efficient response to client requests.

Virtual CIO

Virtual CIO services provide you with a technology plan that helps you identify specific IT solutions that will help you meet the short-term and long-term objectives of your business.

A knowledgeable provider will be able to truly
take your technology to the next level to serve your growth goals.

Pinnacle IT, Managed Services, is a highly adaptive, full service IT solution that allows you to focus on enabling and growing your business.

AT YOUR SERVICE

0/7
Round the clock monitoring to keep your network running smoothly.
Our approach is to become a part of your business. Getting to know your network and applications helps us ensure things run smoothly. The vCIO collaborates with and advises our clients' and performs the same functions as a conventional CIO.
We are more than a managed services provider, we are your trusted advisor and we play our part in laying the foundations that will bring success to your company.
We are proud to have a diverse team of professional, resourceful and clever employees. Our IT engineers use their expertise to provide you with exceptional services and ideas.

WHAT THEY SAY


Flat-Fee and Worry Free IT. Your devices will be completely maintained for a flat monthly fee. This will provide you with a reliable, dependable network environment to support your business operations. We deliver unparalleled outsourced IT for small to medium businesses.
Pinnacle IT delivers outstanding support at affordable rates for any business. Our Managed Services Plans offer a wide variety of choices to suite your business, and you get to choose the level of service for your company needs.
Having Pinnacle IT by your side can enhance the effeciency of your business operations, giving you the capability to grow alongside your organization. This gives your business the ability to have a scalable network to handle a changing work load.

Pinnacle IT is Awesome!

We are not a general break-fix based helpdesk that you may be used to. We are a fully operational IT managed services team that can truely service your organization and its network based systems to help you cut cost and increase effeciency to allow your business to succeed.

PARTNERS


Find Us

Pinnacle Telecom
310 Towson Ave.
Fort Smith AR 72901
479-242-TECH
MONDAY - FRIDAY
08:00am - 5:00pm
SATURDAY - SUNDAY
By appointment only

What is Managed Services?

Managed Services is the proactive management of an IT (Information Technology) asset or object, by a third party typically known as a MSP, on behalf of a customer. The operative distinction that sets apart a MSP is the proactive delivery of their service, as compared to reactive IT services, which have been around for decades.

Contact Us